The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

Project Subscriptions

Vendors Products
Psmplugins Subscribe
Supportcandy – Helpdesk & Customer Support Ticket System Subscribe
Wordpress Subscribe
Wordpress Subscribe
Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Tue, 03 Feb 2026 15:00:00 +0000

Type Values Removed Values Added
First Time appeared Psmplugins
Psmplugins supportcandy – Helpdesk & Customer Support Ticket System
Wordpress
Wordpress wordpress
Vendors & Products Psmplugins
Psmplugins supportcandy – Helpdesk & Customer Support Ticket System
Wordpress
Wordpress wordpress

Mon, 02 Feb 2026 18:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Sat, 31 Jan 2026 07:00:00 +0000

Type Values Removed Values Added
Description The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Title SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference
Weaknesses CWE-639
References
Metrics cvssV3_1

{'score': 5.4, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N'}


Projects

Sign in to view the affected projects.

cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-02-02T17:55:57.069Z

Reserved: 2026-01-20T19:04:14.485Z

Link: CVE-2026-1251

cve-icon Vulnrichment

Updated: 2026-02-02T17:55:53.658Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2026-01-31T07:16:02.273

Modified: 2026-02-03T16:44:36.630

Link: CVE-2026-1251

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-02-02T09:26:41Z

Weaknesses