A potential security vulnerability has been identified in the HP Touchpoint Analytics Service for certain HP PC products with versions prior to 4.2.2439. This vulnerability could potentially allow a local attacker to escalate privileges. HP is providing software updates to mitigate this potential vulnerability.

Attack Vector Local

Attack Complexity Low

Privileges Required Low

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact None

Vulnerable System Integrity Impact High

Vulnerable System Availability Impact High

Subsequent System Confidentiality Impact None

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

Attack Vector Local

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact High

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00101.

Exploitation none

Automatable no

Technical Impact partial

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
HP, Inc. HP Touchpoint Analytics Service unaffected
Version Status Constraints
See HP security bulletin reference for affected versions affected —

Configuration 1 [-]

cpe:2.3:a:hp:touchpoint_analytics_service:*:*:*:*:*:*:*:*

No data.

No data.

Project Subscriptions

Vendors Products
Hp Subscribe
Touchpoint Analytics Service Subscribe
Advisories
Source ID Title
EUVD EUVD EUVD-2025-11883 A potential security vulnerability has been identified in the HP Touchpoint Analytics Service for certain HP PC products with versions prior to 4.2.2439. This vulnerability could potentially allow a local attacker to escalate privileges. HP is providing software updates to mitigate this potential vulnerability.
Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://support.hp.com/us-en/document/ish_12269975-12269997-16/hpsbgn04008 cve-icon cve-icon
History

Tue, 24 Feb 2026 14:45:00 +0000

Type Values Removed Values Added
First Time appeared Hp
Hp touchpoint Analytics Service
CPEs cpe:2.3:a:hp:touchpoint_analytics_service:*:*:*:*:*:*:*:*
Vendors & Products Hp
Hp touchpoint Analytics Service
Metrics cvssV3_1

{'score': 7.8, 'vector': 'CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H'}

Fri, 18 Apr 2025 18:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Fri, 18 Apr 2025 17:45:00 +0000

Type Values Removed Values Added
Description A potential security vulnerability has been identified in the HP Touchpoint Analytics Service for certain HP PC products with versions prior to 4.2.2439. This vulnerability could potentially allow a local attacker to escalate privileges. HP is providing software updates to mitigate this potential vulnerability.
Title HP Touchpoint Analytics Service – Potential Escalation of Privilege
Weaknesses CWE-59
References
Metrics cvssV4_0

{'score': 6.9, 'vector': 'CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: hp

Published:

Updated: 2025-04-22T03:55:16.232Z

Reserved: 2025-02-25T16:24:31.475Z

Link: CVE-2025-1697

cve-icon Vulnrichment

Updated: 2025-04-18T17:52:30.710Z

cve-icon NVD

Status : Analyzed

Published: 2025-04-18T18:15:43.087

Modified: 2026-02-24T14:40:25.553

Link: CVE-2025-1697

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses